1. General Information
This privacy policy describes how Plumber in Olaine (hereinafter — "we", "our") collects, uses, and protects your personal data when you use our website santehnikisOlaine.lv (hereinafter — "Website").
We respect your privacy and are committed to protecting your personal data in accordance with the European Union General Data Protection Regulation (GDPR) and Latvian legislation.
2. What Data Do We Collect?
When you fill out the contact form on our Website, we collect the following data:
- Name — to address you properly
- Phone number — to contact you about the service
- Address — to arrive at the specified location
- District — to plan the route
- Problem description — to prepare for the visit
- Urgency — to prioritize requests
3. How Do We Use Your Data?
We use your personal data for the following purposes:
- Contact you about the requested service
- Provide plumbing services
- Answer your questions
- Improve our service quality
4. Data Storage and Security
Your data is stored securely and processed only for as long as necessary for the purposes mentioned above. We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.
Data is stored for no longer than 2 years after service provision, unless legislation requires otherwise.
5. Data Sharing with Third Parties
We do not sell or share your personal data with third parties for marketing purposes. Data may only be shared to the extent necessary for service provision (for example, if the service is provided by our partner) or as required by law.
6. Your Rights
Under GDPR, you have the following rights:
- Right of access — request information about your data
- Right to rectification — request correction of your data
- Right to erasure — request deletion of your data
- Right to restriction — restrict data processing
- Right to portability — receive your data in a structured format
- Right to object — object to data processing
7. Cookies
Our Website uses only essential cookies for basic website functionality and anonymous visit statistics collection (Umami Analytics). We do not use marketing or tracking cookies.
8. Changes to Privacy Policy
We may periodically update this privacy policy. Significant changes will be published on this page with an updated date. We recommend reviewing this page periodically.
9. Contact Information
If you have questions about this privacy policy or wish to exercise your rights, please contact us using the contact form on our website.